SERVICE CLOUD
Reimagine Customer Experience with Personalized Support Using Salesforce Service Cloud Platform
KEENAGILE X Service Cloud
Salesforce Service Cloud is a multi-channel customer support platform that equips organizations with world-class service cloud offerings. With Salesforce Service Cloud implementation, you can automate business processes and workflows to deliver powerful, personalized, and intelligent customer service—faster and easier.
Commit to serving your customers in the most proactive way by addressing their concerns through various channels, anytime, anywhere, and customizing their brand experience with Keen Agile’s Salesforce Service Cloud implementation.
If you’re looking to maximize the ROI and offer personalized service, talk to our certified Salesforce consultants.
KEENAGILE’s Salesforce Service Cloud Services Elevate Brand Value
As your Salesforce Service Cloud implementation partner, KEENAGILE empowers clients to implement, personalize, and automate their customer service workflows. The result is quicker resolution times and greater satisfaction for their end-users.
Achieve substantially increased service agent productivity and improved customer retention rates with Keen Agile’s Salesforce Service Cloud implementation offerings.
KEENAGILE Salesforce Service Cloud Implementation:
Provide Your Customers with the Best-in-Class Customer Service Through Personalized Support
Level up your customer support by empowering your service agents with automation and personalization. As your Salesforce service cloud implementation partners, we optimize your support services and workflows to deliver an out-of-the-box customer experience.
Salesforce certified service cloud specialists
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An iterative approach to service cloud implementation
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Agile methodologies for scalability and on-time delivery
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Cost-effective and customized Salesforce service cloud implementation
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Flexible engagement models tailored to your requirements
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Our Salesforce expertise spans several industries
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Why choose KEENAGILE as your Salesforce Service Cloud Implementation partner?
The service cloud products offered by KEENAGILE, that help your business serve your customers with quality support include
Streamlines your operations by helping your customer service agents resolve cases faster, anytime, anywhere. Salesforce Service Cloud enables your representatives to proactively manage cases, prioritize key metrics to the service goals, and assess implementation risks for increased team productivity and improved customer satisfaction.
Automate operational processes and gain faster approvals to save time on repetitive tasks like sending emails, updating field responses, and performing task assignments. With Salesforce Service Cloud Platform components, including Live Agent, Online Knowledge Base, Mobile Messaging, Omni-channel Reporting, and more, keep the cases moving along quickly to improve resolution times.
Salesforce Service Cloud analytics uses artificial intelligence to identify problem areas, prioritize issues, and recommends the next steps to your customers to resolve their concerns. Predictive analytics lead to a quicker turnaround of service requests, thereby attaining greater customer satisfaction.
KEENAGILE’s Salesforce certified professionals enable effective management of assets and orders and aid in timely maintenance to help reduce customer complaints and increase brand value. Our support specialists ensure that all components of the Service Cloud are constantly updated and utilized to the fullest extent possible through support and maintenance.
